In great name days (eg Constantine & Helen) and days that big events are celebrated (Mother’s Day – Valentine’s Day – Christmas – New Year’s Day) for the quick and timely delivery of your orders it is best that they are given 2-4 days earlier.
Upon delivery we always request the recipient’s signature to allow confirmation when you ask for it. It remains in our file for a certain amount of time.
We will contact you in case any details need to be clarified in order to proceed to shipment of your order and if we are not able to find the recipient.
inform us so that we proceed to its prompt provision for your own convenience.
inform us so that we take care to find something for you. Whatever your requirements are, we are here for you.
please contact us immediately. Through you we become better.
we always communicate via telephone with the recipient, in order to confirm the delivery hour, address and day.
you automatically take full responsibility for the delayed or incorrect delivery of shipment.
the amount can be credited in your account for prospective future orders.
If there is a delay with your order, we will contact you shortly via e-mail or by phone, in order to let you know the reasons for the delay as well as the expected delivery time.
The circumstances under which we may not deliver your product on time and within the time limit you have set are:
which could affect the delivery of your order (in that case, you can request a change of order or even its cancelation and a refund of money).
(if there is a problem with your order, either in connection with the product or in relation to its payment).